Information we collect
When you browse our website, request a quote, place an order, or contact us, we may collect your name, phone number, email address, delivery address and the details of your inquiry. We also collect basic analytics (pages viewed, device type) to improve the site.
How we use your information
We use your information only to respond to your inquiry, fulfil your order, provide after-sales service, and send relevant updates about your purchase or service plan. We never sell your data.
Sharing with third parties
We share information only with the delivery partners and service technicians required to fulfil your order, and with payment processors for transactions. These partners are bound to confidentiality.
Cookies and analytics
We use cookies for cart functionality and basic analytics (such as Google Analytics or Meta Pixel) to understand how visitors use the site. You can disable cookies in your browser settings.
Data retention
We retain customer records for as long as needed to provide warranty and after-sales service. You can request deletion of your data at any time.
Your rights
You may request access to, correction of, or deletion of your personal information. Email privacy@freedomwaterpark.com and we will respond within 14 days.
Contact
Freedom Water Park — 92, Arambagh (Culvert Road), Motijheel, Dhaka-1000, Bangladesh. Hotline: 01791-600400. Email: info@freedomwaterpark.com.